FAQs and Support
To help you navigate the Loving BDSM community and answer some of the most frequent questions we get, here’s a combination of FAQs, troubleshooting, tech support, and help when you need it.
How do I navigate the community?
We’ve created two videos to help you find your way around either on a web browser or a mobile device. The most comprehensive video is for the web browser (Watch now) while the mobile device video is much shorter (Watch now).
Why isn’t my image uploading?
It’s likely too big. Images must be 2MB or smaller.
Why can’t I access my profile?
If you’re clicking/tapping at the top right corner of your browser/screen, that won’t get you anywhere. Hover over or open the “Profile” menu under the Loving BDSM logo and click on Edit Profile if you want to make a change. When all else fails, watch the video we created.
How do I upgrade my account?
Under the “Login” menu option, select “My Account” or go directly to it from this link: https://lovingbdsm.kaylalords.com/my-account/
How do I cancel my account?
If all you want to do is become a free member, use the same “My Account” option as above. But if you want to make sure your account is completely deleted, contact us and we’ll remove your information from the system.
Can I create a group?
Yes! We’re all adults here, and we trust you to not discriminate, violate the community rules, or otherwise alienate anyone in the community. Of course, if a group does any of those things, it will be shut down.
Can I ask questions in any forum?
As long as you have access to the forum, follow the community rules, and submit your question to the appropriate forum – yes.
What are the community rules?
The short and simple answer: Don’t be an asshole. But if you need something more concrete, here: Loving BDSM Community Rules.
You haven’t answered my question and I still need help.
Use the form below to let us know what the problem is so we can help you. You can also email us directly at lovingbdsmpodcast at gmail.com.
[contact-form to=”firstname.lastname@example.org”][contact-field label=”User Name” type=”name” required=”1″][contact-field label=”Email” type=”email” required=”1″][contact-field label=”Problem you’re experiencing” type=”text” required=”1″][/contact-form]